Case Study: TBHC Delivers achieves 40% safety score improvement and major reductions in distracted driving with SmartDrive Systems

TBHC Delivers - Customer Case Study

TBHC Delivers is a full‑service direct distribution company serving more than 3,000 convenience stores across 14 states with a fleet of about 115 vehicles. The company wanted a video‑based safety program that was non‑punitive and collaborative—one that would accurately capture risky driving events and help align driver performance with management goals rather than punish drivers.

TBHC selected and deployed the SmartDrive program fleetwide (100 vehicles outfitted), using its fast video capture and configurable coaching tools plus a driver‑mentor approach to coach individual drivers on incidents. The combination of technology and coaching produced measurable improvements: a 40% improvement in safety score, a 75% reduction in texting while driving and a 60% reduction in excessive speeding, while helping TBHC target resources and strengthen a safety‑focused culture.

TBHC Delivers

Doug Sanford

Vice President of Strategic Initiatives