Case Study: Leavitt's Freight Service achieves 122% reduction in insurance loss ratios with SmartDrive Systems

Leavitt’s Freight Service - Customer Case Study

Leavitt’s Freight Service, a 113-truck flatbed carrier founded in 1958 and part of Central Oregon Truck Company (a Daseke company), needed a stronger safety program to protect drivers and reduce costly claims. The fleet’s leadership—committed to making driver safety paramount—found they were often paying claims they could have been exonerated from and wanted a video-based solution that could be proven in a pilot and scaled across operations.

After a head-to-head pilot, Leavitt’s chose SmartDrive—using SmartDrive 360 with Extended Recording plus a managed service and coaching workflow—to capture incidents, exonerate drivers, and target high-risk behaviors. Results included a drop in loss ratio to 13% versus a prior four-year average of 135%, an 88% improvement in SmartDrive safety score, 11 driver exonerations, and stronger, more actionable coaching that reinforced the company’s safety culture.

Leavitt's Freight Service

Billy Dover

Senior Risk Manager