Case Study: Heyl Truck Lines achieves reduced claims and stronger driver protection with SmartDrive Systems

Heyl Truck Lines - Customer Case Study

Heyl Truck Lines is a 400-unit refrigerated carrier founded in 1949 that prides itself on early adoption of technology to improve service, safety and compliance. Facing rising litigation, claims costs and insurance premiums across the industry, Heyl sought a video-based safety solution to protect drivers, reduce risk and improve incident outcomes.

Heyl deployed the SmartDrive Defender dual-camera program—customized to its coaching priorities—to capture and offload incident video for fast review, exonerate drivers from false claims, and drive safer behavior. A focused communication and training rollout (letters, videos, FAQs, presentations and one-on-one installation training) drove strong driver acceptance, accelerated adoption and delivered faster ROI through better coaching, incident protection and reduced crash exposure.

Heyl Truck Lines

Mackenzie Schaffert

Controller