Case Study: Texas Children's Hospital improves patient care and cuts costs with SmartDraw

Texas Children's Hospital speeds process mapping across 14,000 employees with SmartDraw

Texas Children's Hospital, a major children's hospital, faced a challenge in its process improvement initiatives. Its Business Process Transformation group needed an intuitive tool to document and visualize complex processes, as existing options like Visio were too difficult for staff to learn and use effectively, hindering their mission to improve patient care while reducing costs.

The hospital implemented SmartDraw as its process mapping solution. The software was quickly adopted across all departments because of its ease of use and professional results. This viral adoption allowed the BPT group to more effectively train staff, accelerating process improvements. SmartDraw became the tool of choice for every major project, enabling the hospital to advance its mission.

Texas Children's Hospital