Case Study: Florida Department of Transportation streamlines org charts and process documentation with SmartDraw

Florida Department of Transportation speeds org chart and process documentation rollout with SmartDraw

The Florida Department of Transportation (FDOT) faced the challenge of replacing an outdated organizational chart tool from the 1990s. The cost of switching their entire HR department to Visio was prohibitively expensive, leading them to seek a new solution. They found SmartDraw software, which provided a cost-effective alternative for creating sophisticated, data-driven org charts.

SmartDraw implemented its solution agency-wide, offering ease of use and free training that facilitated quick adoption. The software allowed for the import of existing Visio files, easing the transition for users. FDOT also leveraged their customer success manager for custom training, expanding adoption further. The IT department found SmartDraw easy to manage, with seamless integration into existing workflows using Entra ID for SSO and OneDrive for storage. SmartDraw provided a sophisticated tool for process documentation and business visuals that was both easy to use and easy to manage.

Florida Department of Transportation