Case Study: Woonbedrijf improves document efficiency and template control with SmartDocuments

Woonbedrijf saves €250,000 on SAP document types with SmartDocuments

Woonbedrijf, a housing corporation managing over 31,000 homes in Eindhoven, faced a challenge when replacing multiple IT systems with SAP. They required a solution to manage their customer communication process efficiently without losing the template control and ease of use they had become accustomed to. They turned to vendor SmartDocuments to integrate its document generation service with their new SAP system.

The solution from SmartDocuments allowed Woonbedrijf to centrally manage templates, headers, footers, and reusable building blocks, which integrated seamlessly with SAP data. This eliminated dependency on programmers for modifications. The implementation by SmartDocuments resulted in an initial saving of €250,000 by avoiding the need to create 120 SAP document types, while also providing a more user-friendly and efficient document creation process for their 500 employees.

Woonbedrijf