Case Study: Trusted Shops boosts consistency and efficiency with SmartDocuments

Trusted Shops cuts document prep effort by more than half with SmartDocuments

Trusted Shops, a company offering services like buyer protection and legal advice to online retailers, faced growing demands to provide consistent and efficient legal document creation. Their challenge was to move beyond individualized legal consultations to find standardized solutions for complex, recurring tasks. They turned to the vendor SmartDocuments for its document automation solution.

By implementing SmartDocuments, Trusted Shops reduced the effort to prepare regularly required documents by more than half, saving significant staff time and costs. The solution from SmartDocuments also ensured a common standard for documents and facilitated collaborative improvements. The vendor provided continuous support and collaboration, allowing Trusted Shops to successfully expand its legally binding consultancy services.

Trusted Shops