Case Study: Trusted Shops boosts consistency and efficiency with SmartDocuments

Trusted Shops - Customer Case Study

Trusted Shops, a company providing services to online retailers, faced growing demand for its legal services. The manual process of creating complex, legally-binding documents for shop owners was time-consuming and reached its economic limits. They turned to the vendor SmartDocuments and its document automation solution to address this challenge.

SmartDocuments implemented a solution that automated the creation of standardized legal documents. This reduced the effort to prepare regularly required documents by more than half, saving staff time and costs while ensuring consistency and legal compliance. The ongoing support and collaboration with SmartDocuments also allowed Trusted Shops to continuously improve their documents and expand their services to meet new market demands.

Trusted Shops

Frieder Schelle

Team Leader Legal Consultants