Case Study: Municipality of Zwolle streamlines document creation with SmartDocuments

Municipality of Zwolle rolls out 900 templates with SmartDocuments

The Municipality of Zwolle faced the challenge of modernizing and automating its document creation processes, which were previously managed through disparate desktop solutions. To achieve greater efficiency and maintain corporate identity, they partnered with the vendor SmartDocuments to implement its web-based document creation and automation software.

SmartDocuments provided a cloud-based solution that streamlined template management, consolidating 900 templates into a more logical and user-friendly system. The results included a more efficient process for the entire organization and a significantly improved experience for employees. The vendor's expertise and responsive support were highlighted as key factors in the project's successful completion in early 2019.

Municipality of Zwolle