Case Study: Municipality of Tilburg reduces standard documents and improves document quality with SmartDocuments

Municipality of Tilburg cuts standard documents from 2,000 to 350 with SmartDocuments

The Municipality of Tilburg faced a challenge in managing its overwhelming flow of documents, with nearly 2,000 standard documents in circulation. This created an unworkable situation for its 2,000 civil servants. They needed a user-friendly tool that could integrate with their new JDEdwards ERP system to gain better control over document creation and management. They turned to SmartDocuments and its document creation platform for a solution.

Using SmartDocuments' platform, which features a highly developed XML generator, the municipality integrated it with JDEdwards to automatically populate documents with existing data. This solution drastically reduced the number of standard documents from 2,000 to 350. SmartDocuments achieved an enormous improvement in quality and consistency, eliminated retyping errors, and resulted in significant cost savings and easier management for the municipality.

Municipality of Tilburg