Case Study: Environmental Authority IJsselland streamlines shared template management with SmartDocuments

Environmental Authority IJsselland serves 11 partners with one template set using SmartDocuments

Environmental Authority IJsselland, a regional environmental authority in the Netherlands, faced the challenge of efficiently serving eleven partner municipalities and safety authorities with a standardized document creation system. They needed a single set of templates to avoid complex management and separate sets per partner, which their initial software vendor could not provide. They chose SmartDocuments for its ability to meet this requirement.

SmartDocuments provided a SaaS solution that enabled the authority to create a single set of intelligent, standardized templates with interchangeable building blocks for personalization. The integration with their permitting software streamlined workflows. The solution resulted in 700 user licenses, increased daily usage, and high user satisfaction due to its ease of use and error reduction. Furthermore, the templates developed with SmartDocuments were adopted nationwide as a sample set for the new Environment and Planning Act.

Environmental Authority IJsselland