Case Study: Municipality of Zwolle streamlines document creation with SmartDocuments

Document creation and automation by municipality of Zwolle with SmartDocuments

The Municipality of Zwolle sought to modernize and automate its document creation processes, moving away from inefficient desktop-based solutions. The challenge was to provide a centralized, web-based system for managing hundreds of document templates while making it easier for employees to maintain the organization's corporate identity. They partnered with the vendor SmartDocuments to implement its web-based software.

SmartDocuments provided its web-based application to replace the desktop software, enabling the efficient management of 900 document templates. The solution included a user-friendly interface and a dedicated service and help desk. The result was a more logical and streamlined system for the entire organization. The project was completed successfully, with the municipality noting significant improvements in how they serve their employees and manage document creation.

Gemeente Zwolle

Alwin Flim

Gemeente Zwolle