Case Study: Washington College accelerates computer imaging and deployment with SmartDeploy

Washington College streamlined computer imaging by switching from Acronis Snap Deploy to SmartDeploy

Washington College, a private liberal arts college, faced a significant challenge in managing and deploying computer images across its campus. As the primary technician, Eric Bishop struggled with a slow and stressful process using physical hard drive duplication and later clunky software, which made preparing over 110 computers for each school year a major burden. This process threatened his ability to take vacation and consumed an excessive amount of his time. Seeking an easier way to manage images, the college turned to the SmartDeploy platform for a solution.

By implementing SmartDeploy, the college streamlined its entire imaging process. The product’s unique approach, which uses a single master image paired with hardware-specific Platform Packs, allowed Eric to deploy to different computer models effortlessly. The results were transformative: a task that once took nearly a week for a single lab was reduced to a single seven-hour day. This efficiency gave Eric weeks of time back, allowing him to focus on other IT priorities and finally take stress-free vacations. SmartDeploy fundamentally improved the technician's workflow and quality of life.

Washington College

Eric Bishop

Primary Windows/PC Technician