Case Study: Walla Walla University streamlines device imaging across campuses with SmartDeploy

Walla Walla University streamlines computer imaging for 1,000+ devices, saving hours of manual work

Walla Walla University, a Christian institution of higher education, faced a significant challenge in efficiently reimaging over 1,100 student, staff, and faculty devices across its five distributed campuses. Their previous manual process with tools like Microsoft Configuration Manager was complex, time-consuming, and unreliable, leading to excessive troubleshooting and end-user frustration. The university needed a more effective computer imaging solution from a vendor like SmartDeploy.

By implementing SmartDeploy, the IT team gained the ability to deploy a single, lightweight Windows golden image to any endpoint, dramatically simplifying their process. The vendor's library of prebuilt Platform Packs automated driver management, eliminating a major pain point. The solution was easy to set up and use, allowing the entire team to master it quickly. This resulted in reliable deployments, a significant reduction in troubleshooting, and a more even distribution of the IT workload, greatly boosting departmental productivity.

Walla Walla University

Brandon Aberle

Director of IT Client Relations