Case Study: South Shore Health achieves faster, simpler IT deployment with SmartDeploy

Large health system migrates 2,600+ devices across 23 locations to Win10, responds quickly to COVID-19 demands

South Shore Health, a large health system in southeastern Massachusetts, faced the challenge of managing a large-scale Windows 10 upgrade and day-to-day hardware provisioning across its 23 locations. To meet this need and achieve better IT processes, they turned to SmartDeploy for its deployment and endpoint management solution.

By implementing SmartDeploy, the IT team utilized its Platform Packs and Answer File Wizard to manage two golden images for over 30 different device models. This solution enabled them to successfully migrate 2,600 computers to Windows 10 and quickly provision devices, even setting up workstations in 20 minutes for a critical COVID-19 testing site. The results included seamless configuration, ease of use for staff and consultants, and a reliable, flexible system that empowered their healthcare operations.

South Shore Health

Ryan J

Support Administrator