Case Study: Great Lakes Bay Health Centers expands patient care with SmartDeploy

Healthcare center IT manages 15 HP models across 30 sites for secure access to data of 54,000+ patients

Great Lakes Bay Health Centers, a Michigan-based nonprofit community health center, faced the challenge of managing and provisioning IT hardware across its 30 diverse locations, including mobile medical buses, with limited bandwidth and minimal IT resources. They needed a simple, efficient solution to handle a wide variety of computer models and ensure security compliance without complexity. This led them to the vendor SmartDeploy and its cloud-based deployment services.

By implementing SmartDeploy, the IT team gained the ability to remotely update drivers, BIOS, and even reimage machines over the cloud, significantly simplifying endpoint maintenance. The use of SmartDeploy's Platform Packs ensured all hardware had the latest updates. The solution proved to be far more efficient than their previous tools, enabling a 100% successful Windows 10 migration and freeing up IT resources. This allowed the staff at Great Lakes Bay Health Centers to focus less on IT complexities and more on their primary mission of patient care.

Great Lakes Bay Health Centers

Josh Fabera

IT Technical Support Team