Case Study: EW Howell streamlines device provisioning with SmartDeploy

Commercial construction group manages 180 devices across multiple field locations and reduces provisioning time by 75%

EW Howell, a 125-year-old New York commercial construction company, faced the challenge of providing IT support to a largely remote workforce across multiple offices and temporary field locations. Their manual process for setting up new laptops was time-consuming and prone to error. Systems Administrator Alex Vartanian sought a tool to streamline computer provisioning and selected SmartDeploy for its ease of use and functionality.

By implementing SmartDeploy, Vartanian created role-based images and utilized Platform Packs and Application Packs to automate device setup. This solution from SmartDeploy cut laptop provisioning time by nearly 75%, from two hours down to just 35 minutes. The result was a significant reduction in inconsistencies and troubleshooting time, while also saving on software licensing costs and easily supporting over 30 different hardware models.

EW Howell

Alex Vartanian

Systems Administrator