Case Study: City University of Seattle reduces imaging costs and complexity with SmartDeploy

City University of Seattle speeds image deployment by 25% after switching to SmartDeploy from Symantec Ghost

City University of Seattle, a private university, faced challenges with a costly and time-consuming system imaging process using Symantec Ghost. The method required dedicated hardware, was difficult to use, and made updating images for their growing number of devices a major pain point for the IT team. They needed a simpler, more cost-effective imaging solution and turned to the vendor SmartDeploy for its SmartDeploy Enterprise product.

By implementing SmartDeploy's hardware-independent solution with its Platform Packs, the university streamlined its imaging process. This allowed technicians to update and deploy images 25% faster and manage everything from a virtual machine. The solution reduced the labor costs associated with imaging by 60%, saving the IT team significant time and enabling them to focus on more proactive projects.

City University of Seattle

Kirk Shattuck

Desktop Services Manager