Case Study: CCMSI improves compliance and risk mitigation with SmartCompliance

How CCMSI Improved Risk Mitigation & Guaranteed Compliance

Cannon Cochran Management Services, Inc. (CCMSI), the largest independent third party administrator in the U.S., needed a better way to manage compliance documents, insurance certificates, and related workflows across its national operations. Before working with SmartCompliance, CCMSI relied heavily on manual processes for storing, retrieving, and updating risk management data, which was slow, cumbersome, and costly.

SmartCompliance provided CCMSI with a secure cloud-based SaaS platform to collect, upload, store, retrieve, and issue certificates of insurance, with automated compliance checks, renewal tracking, and reporting. With SmartCompliance, CCMSI reduced manual administration, eliminated file cabinets, improved risk mitigation and regulatory compliance, and cut turnaround time for some reporting and subrogation requests from several days to just a couple of hours.

Cannon Cochran Management Services, Inc. (CCMSI)

Skip Brechtel

Executive VP and Chief Technology Officer