Case Study: Yandex Go improves localization speed and quality with Smartcat

Yandex Go improves localization speed and cuts complaints with Smartcat

The customer, Yandex Go, a major rideshare and delivery super app, faced localization challenges related to deadlines, cost, and quality as it rapidly expanded its services into 17 countries. To address this, they sought a computer-assisted translation (CAT) tool that was both cost-effective and easy to learn, leading them to evaluate solutions including Smartcat.

Yandex Go implemented Smartcat, integrating it with their internal systems to create a single point of communication for their localization process. The solution provided by Smartcat streamlined workflows, improved clarity, and increased the speed and quality of translations. The measurable results included a decrease in user-reported localization bugs and a 100% success rate in meeting SLA deadlines for certain tasks, with overall delivery times decreasing.

Yandex Go