Case Study: Translation Assist achieves up to 60% increase in productivity with Smartcat

Up to 60% increase in productivity

Translation Assist, a full‑service translation agency serving start‑ups, SMEs and global firms, struggled to scale because its workflows were manual—relying on spreadsheets and email that caused missed deadlines, lost updates and time‑consuming data entry. To automate operations and access vetted suppliers, Translation Assist adopted the Smartcat platform and Smartcat Marketplace.

Using Smartcat’s platform, marketplace of translators and dedicated customer‑success support, Translation Assist moved to an integrated, transparent workflow; in the first five months they processed 500,000+ words and reported up to a 60% increase in productivity, faster response times and greater confidence to grow their translation and localization services. Smartcat’s tools and advisory support were credited with the measurable time savings and business expansion.

Translation Assist

Gary Serebro

Co-Founder