Smartcat
46 Case Studies
A Smartcat Case Study
Jungle Communications, a small translation agency led by CEO Juan Santana, faced frequent resource shortfalls when government clients demanded last‑minute translators with specific subject‑matter expertise. Unpredictable availability made planning, quoting and staffing difficult, so Jungle Communications turned to Smartcat’s translation management platform to try to automate and centralize those functions.
Smartcat automated Jungle Communications’ manual workflows—streamlining data input, quote calculation, invoicing, payments, project management, and the sourcing/vetting/deployment of linguists—giving the agency greater agility, quality and business control. The change freed time for other work, increased ROI, and enabled Jungle Communications to cut prices by 50% to win low‑price California state contracts while remaining profitable.
Juan Santana
Chief Executive Officer