Case Study: Intradiem achieves rapid Canadian French L&D translation with Smartcat

How Intradiem’s L&D team started from zero and translated 20 top-quality Articulate Rise courses in record time

Intradiem, an intelligent automation provider for customer service teams, needed to quickly translate its learning and development content into Canadian French to support expansion into Canada, close deals with two major Canadian companies, and meet a new legislative requirement. Lacking a localization program and the internal resources to handle a large, fast-moving project, the team turned to Smartcat for help with translating Articulate Rise 360 courses and other training materials.

Using Smartcat’s AI-human translation workflows, XLIFF support, Marketplace reviewer sourcing, and video translation tools, Intradiem was able to localize 20 Articulate Rise courses plus 30 job aids, videos, demos, and screenshots in less than two weeks. Smartcat delivered publication-ready content with 100% quality on the first try, helped Intradiem avoid edit cycles, and enabled the company to sign both target Canadian customers while building a repeatable localization process for future growth.

Intradiem

Cynthia Gibbs

Learning Service Manager