Case Study: Casa De Anny achieves seamless guest communication and growth with Smartbnb

Casa De Anny - Customer Case Study

Casa de Anny is a family-run hospitality business in Sachica, Colombia, that grew from a few spare rooms in a colonial home into a seven-listing getaway with villas and glamping cabins. As the business expanded, the team needed a way to keep guest communication organized and responsive without turning hosting into a full-time job for Anny, who also manages the property and its orchid garden.

Smartbnb helped Casa de Anny automate the guest journey and streamline communication across the listings. With Smartbnb, Elkin and his mother can handle inquiries reliably and focus on the personal touches that matter most, while maintaining a strong guest experience and supporting the business’s continued growth.

Casa De Anny

Elkin Arriero

Casa De Anny