SmartAction is now the #1 AI-powered virtual agent solution for contact centers. While having been named “Gartner Cool Vendor” and recognized by Frost & Sullivan as "The Leader in AI-enhanced Self-Service," SmartAction is the top-rated and 2nd most reviewed Virtual Customer Assistant solution on Gartner Peer Insights.
Showing 16 SmartAction Customer Success Stories
AAA
Brightree
Jennifer Leon
Vice President
DSW
Tim Harpe
Director, Customer Operations
Electrolux
Fidelity Communications
John Walburn
Vice President Of Customer Care
Group O
Paul Flemr
Executive Director of Operations
High Power Technical Services
John Wells
IT Infrastructure Manager
J&B Medical Supply
Stephen Shaya
Chief Executive Officer
Largest Global Hospitality and Entertainment Company
Legal & General America
Kris Wong
Assistant Vice President Admin Services
Major Home Insurance & Warranty Provider
Penske
Purchasing Power
Tiffany Anderson
Director, CX Process/Initiatives
Royal Caribbean
Cristy Mestre Quintero
Director of Operations
TechStyle Fashion Group
Mike Gamez
GMS Member Solutions Manager
Top Office Supply Retailer
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