Case Study: Sysmex achieves global virtual training with SMART Technologies

Sysmex enables training across 190 countries with SMART

Sysmex, a global leader in hematology testing equipment, faced the challenge of providing effective training to its worldwide workforce. They needed an interactive display solution that could support both in-person and virtual training, with a strong focus on annotation capabilities for technical content and seamless integration with their existing broadcast systems. They turned to vendor SMART Technologies for their SMART Board interactive displays.

The solution from SMART Technologies provided large-format interactive displays that enabled instructors and trainees to annotate directly on complex diagrams during live broadcasts. The integration with Sysmex's own systems ensured reliable, high-quality virtual training delivery. The results included a smooth transition during the COVID-19 pandemic, with no disruption to training, and the technology became a standout feature that impressed users. SMART's support team was also highlighted for providing fast and effective technical assistance.

Sysmex