Case Study: Without A Trace Mobile Shredding achieves on-the-spot quoting and a 75% close rate with Smart Service

Why Brad Manter Uses Smart Service

Without a Trace, a Portland, Maine mobile shredding business owned by Brad Manter, needed to digitize its route-based scheduling, streamline billing, and speed up sales while keeping QuickBooks in sync. They turned to Smart Service’s field service management software for QuickBooks integration and mobile quoting capabilities.

Smart Service was quick to deploy and let Without a Trace move scheduling to a digital platform and provide on‑site quotes from an iPad, transforming the sales process. As a result, Brad reports that when he can give a quote on the spot he wins the job about three quarters of the time, while also improving route efficiency and accounting through Smart Service.

Without a Trace

Brad Manter

Owner