Smart Service
9 Case Studies
A Smart Service Case Study
Ken’s Window Cleaning, a multi-state window-cleaning company founded by Ken Bullinger, struggled for years to move from pen-and-paper operations to a scalable software system. After an initial failed implementation, Ken resumed his search and selected Smart Service to solve the company’s scheduling, dispatching, and office workflow challenges.
Smart Service’s software was implemented across the office and field crews, simplifying tasks to as few as two clicks, improving crew communication, and enabling more efficient scheduling and billing. As a result, Ken’s Window Cleaning reports increased revenue from greater efficiency, smoother daily operations, and stronger growth confidence—outcomes Ken attributes directly to Smart Service and its responsive support team.
Ken Bullinger
Owner