Case Study: Absolute Shreds streamlines shredding operations with Smart Service

Absolute Shreds quadruples its fleet with Smart Service

Absolute Shreds, a document destruction company, faced a challenge with its inefficient administrative process. The company was using a cumbersome combination of multiple programs including QuickBooks, MS Access, and MS Word for scheduling, dispatching, and creating manifests. Seeking to consolidate these functions, President Kathy Cornell spent a year researching software before selecting Smart Service's document destruction software.

By implementing Smart Service, the vendor provided a single solution that handled customer databases, scheduling, work orders, and equipment inventory. This eliminated the need for multiple disparate programs and simplified invoicing by integrating with QuickBooks. As a result, Absolute Shreds' business operations were immediately transformed. The company also found the software easy to teach to new employees and appreciated the accessible support. Following the adoption of Smart Service, the Absolute Shreds fleet quadrupled in size.

Absolute Shreds