Thai Oil - Customer Case Study

A SMART Service Desk Case Study

Case study about Thai Oil working with SMART Service Desk.

Thai Oil, a fully integrated refining & petrochemical co. in Asia Pacific, has implemented SMART Service Desk – IT Service Management Suite and Asset Discovery suite to manage its CMDB, using Agent-less Asset Discovery. Type of IT Assets discovered include PCs, Windows Servers, Unix Servers, Routers & Printers. Local implementation services are performed by our partner OpenVision Thailand.


SMART Service Desk

41 Case Studies