
SMART Service Desk
41 Case Studies
A SMART Service Desk Case Study
Oman Airports Management Company which manages operations of the civil Airports in the Sultanate of Oman, selected SMART Case Management Solution to support its services and infrastructure in airports including terminal buildings, cargo building, runway, apron, car parking and other facilities. SMART Solution implementation is part of Services Project by Infoline Oman, to provide multi lingual contact center / help desk in English & Arabic.