SMART Service Desk
41 Case Studies
Military Industries Corporation - Customer Case Study
A SMART Service Desk Case Study
Case study about Military Industries Corporation working with SMART Service Desk.
Military Industries Corporation (MIC) Saudi Arabia, required a multi-lingual ITIL based help desk, IT Service Management Solution with Arabic support and Hijri Calendar. SMART Service Desk was rolled out for IT and Facilities Management in a record time of 2 months for a large scale implementation of 20,000 plus users.