SMART Service Desk
41 Case Studies
Kasetsart University - Customer Case Study
A SMART Service Desk Case Study
Case study about Kasetsart University working with SMART Service Desk.
Kasetsart University is a largest public university in Bangkok Thailand. This University has selected SMART Service Desk to automate Incident and Service Desk Management Help Desk, for over 60000 Users in economics, business administration, veterinary medicine, engineering, science, social sciences, humanities, education, and architecture departments. The HelpDesk application is available to students and staff, via self-service portal in English and Thai.