SMART Service Desk
41 Case Studies
Dashen Bank - Customer Case Study
A SMART Service Desk Case Study
Case study about Dashen Bank working with SMART Service Desk.
Dashen Bank, Headquartered in Addis Ababa, is the biggest private Bank in Ethiopia with a network of 196 Branches, selected Smart Service Desk, IT Service Management, Asset Management & GRC Suite after rigorous evaluation process. Smart Service Desk got selected by Dashen Bank, as it scored highest in technical and financial evaluations done by the committees of tender board.