BEAH - Customer Case Study

BEAH is an Oman Environmental Services Company responsible for solid waste management in the Sultanate of Oman. Be'ah strives to conserve the environment and manage the waste dumping processes, restructure the municipal waste collection services and improve public awareness of waste management. Infoline a leading system integrator and BPO company in Oman is providing Software as Service for Complaints, Service Request and Query Management using SMART Service Desk - Citizen Case Management Solution. Our HelpDesk solution is configured in English, Arabic and available along with a feature rich mobile app, which is helping effective communication and service delivery for citizens to avail municipal services in Oman.