SMART Service Desk
41 Case Studies
Badan Siber dan Sandi Negara - Customer Case Study
A SMART Service Desk Case Study
Case study about Badan Siber dan Sandi Negara working with SMART Service Desk.
Badan Siber dan Sandi Negara (BSSN), Indonesia’s government agency engaged in Information Security and Cyber Security, has selected SMART Service Desk – IT Service Management Solution, for implementation of ITIL best practices and lay strong foundation for IT enhanced IT Governance. BSSN Selected SMART Service Desk after evaluating ServiceNow, Ivanti and ManageEngine HelpDesk.