SMART Service Desk
41 Case Studies
Al Raya - Customer Case Study
A SMART Service Desk Case Study
Case study about Al Raya working with SMART Service Desk.
AL Raya is a Saudi Arabian grocery retailing company having many locations in Jeddah, Riyadh, Dammam and other big cities in KSA. To support its SAP ERP implementation and Service Management in its retail outlets, SMART Service Desk – IT Service Desk Suite and SMART Request Fulfillment modules have been implemented. Raya is SMART Service Desk customer since 2011.