Case Study: Transport for London achieves real-time Underground car park visibility with Smart Parking

Transport for London deploys a SmartPark system across its Underground car parks

Transport for London (TfL) wanted to improve the customer journey and better understand usage across its Underground car parks by providing open, real-time parking data. To do this, TfL worked with Smart Parking and deployed the SmartPark system at 28 Underground car parks, helping commuters plan trips more easily through smartphones, satnavs, and other open-data channels.

Smart Parking installed 1,500 RFID-equipped vehicle detection sensors connected via SmartSpot transmitters and the SmartRep management platform to collect occupancy data in real time. The solution enabled TfL to publish live parking availability feeds and better traffic information, improving the parking experience and supporting nearly 500 third-party apps powered by TfL open data. TfL also reported that Smart Parking exceeded contractual obligations and deliverables.

Transport For London

Steve Lewis

Senior Category Manager