Case Study: University of Notre Dame improves campus cleanliness with Smart Inspect

University of Notre Dame maintains 90%–94% QSP with Smart Inspect

The University of Notre Dame faced a challenge with its manual, paper-based custodial inspection process, which was cumbersome and inefficient for managing 8 million cleanable square feet across campus. This system lacked a way to effectively quantify data or produce KPI reports for leadership. To address this, the university partnered with vendor Smart Inspect and its parent consulting company, Core America, to digitize its quality assurance.

Smart Inspect provided a digital platform for performing inspections and generating reports, which dramatically streamlined the process. The solution helped the university achieve a high Quality Success Percentage score consistently in the 90-94% range, equating to a top-tier APPA cleanliness level. The vendor's software also eliminated manual database management and provided robust reporting functionality to aid in decision-making.

University of Notre Dame