Case Study: Fortune 500 European shipping and energy company achieves 90%+ spend analysis accuracy and improved contract visibility with GEP SMART

Shipping Giant Boosts Spend Visibility and Contract Utilization With SMART by GEP

A Fortune 500 European company in global trade, shipping and energy with more than 90,000 employees and operations in 100+ countries faced poor procurement visibility and performance from a legacy in‑house system: only about half of its contracts were captured, spend classification accuracy was low, multiple divergent taxonomies existed, and monthly refresh cycles were slow and cumbersome despite very large volumes of spend and contract data.

The company replaced the legacy platform with GEP SMART, integrating it with existing ERPs, enabling parallel and consolidated taxonomies, and migrating contracts by business unit. The deployment covered 900+ users across 100+ countries, synced more than 20,000 contracts (onboarding continues), delivered monthly refreshes from 170+ systems across 40 ERP types, boosted spend‑analysis accuracy to over 90% across 19 business units, improved contract visibility and turnaround times, and achieved high user adoption.