Case Study: Fortune Global 500 Industrial Manufacturer achieves unified indirect procurement and reduced maverick spend with GEP SMART

Global Manufacturer Boosts Compliance And Reduces Maverick Spend With Gep Smart

A Fortune Global 500 industrial manufacturer with operations in 45 countries faced fragmented, regionally siloed indirect procurement systems that increased lead times, limited visibility into spend, hindered compliance, and made it difficult to control maverick buying and supplier data management while also wanting to reduce software license costs.

The company deployed GEP SMART — an AI-powered, cloud-native source-to-order platform — via a phased, cross-functional rollout with legacy integrations, training and extended hypercare. The platform now manages nearly €900M of annual indirect spend (30% of total), with 96% user adoption (9,000+ users, 20,500 suppliers), 98% spend categorization accuracy and 98% PO coverage, 9,220 contracted catalogs and 30+ punch-outs, delivering improved compliance, reduced maverick spend and lower software license expenses.