Case Study: Global Financial Services Company achieves 99% spend visibility and streamlined procure-to-pay with GEP SMART

Global Financial Services Firm Transforms Procure-to-Pay Operations with GEP SMART

A U.S.-headquartered global financial services firm with more than 5,000 employees across 19 countries and over $2 billion in revenue sought to modernize its procurement function. Burdened by highly manual processes, limited visibility into spend (around $250M across 1,500 suppliers), and weak supplier and contract management, the company wanted to automate procure-to-pay, increase spend under management, and enable analytical reporting.

The firm deployed GEP SMART across business units in six months, integrating the cloud-native platform with existing ERPs and databases, implementing live supplier catalogs, a rule-based workflow engine, and monthly data refreshes. The transformation streamlined procurement, enabled data-driven decisions, and has managed more than $5 billion in spend to date with 99% spend visibility and 95% classification accuracy, while consolidating supplier and contract management across thousands of suppliers and contracts.