Case Study: iDocData achieves scalable multi-tenant clinical workflows with Smart Data

iDocData runs multi-site clinical workflows for 15+ years with Smart Data

iDocData, a clinical documentation software provider, faced significant scaling and maintenance challenges with its outdated 2001 client-server application. Each new clinical site required a local installation, leading to high operational costs and version management issues. The company engaged Smart Data to rebuild its platform, needing a solution that would preserve deep physician customization, integrate with Epic via HL7, and migrate with zero data loss or downtime.

Smart Data redeveloped iDocData into a configurable, multi-tenant web platform on AWS. This allowed physician administrators to build their own surveys, scoring algorithms, and automated patient reminders without engineering help. The solution implemented by Smart Data resulted in zero downtime during migration and over 15 years of continuous production operation across multiple sites. The platform's minimal maintenance overhead and configurable architecture enabled iDocData to expand from clinical documentation into supporting active clinical trials, with several studies nearing publication.

iDocData