Case Study: Edoc Service, Inc. achieves streamlined onboarding and faster transcription with Smart Data

Edoc Service, Inc. modernizes four platforms with Smart Data in a multi-phase engagement

Smart Data partnered with Edoc Service, Inc., a pioneer in remote healthcare solutions, to modernize its suite of digital platforms. The client's legacy systems were limited by a lack of multi-tenancy support, incomplete mobile functionality, and non-competitive e-signature workflows, which hindered its ability to scale and serve its fully remote user base effectively.

Smart Data deployed a cross-functional team to rebuild and enhance four key products: Onboard, Scriptus, Scriptus Mobile, and eSign. The solution included consolidating architecture, adding automated job assignment, finalizing the iOS mobile app, and building a new UETA-compliant e-signature platform. As a result, Edoc achieved streamlined onboarding, faster mobile transcription, and efficient, compliant e-signatures, enabling the company to remain a leader in healthcare remote services.

Edoc Service, Inc