Case Study: Smart DCC improves supplier performance and innovation with The Smart Cube

Smart DCC drives performance improvement and innovation from its strategic suppliers in collaboration with The Smart Cube

Smart DCC, the company building the UK's secure smart meter data network, faced a challenge in managing its strategic suppliers effectively. They had a large volume of supplier performance data but lacked a clear overall view, making it difficult to drive improvements and innovation. To solve this, the Commercial Team at Smart DCC collaborated with vendor The Smart Cube and deployed its Supplier Engagement solution to provide better visibility.

The Smart Cube implemented a fact-based program featuring monthly dashboards that gave a 360-degree view of supplier performance. This enabled Smart DCC to move from tactical to strategic relationship management, driving significant improvements in KPI adherence and innovation. The solution also streamlined the process for meeting a major regulatory reporting obligation, saving considerable time and effort.

Smart DCC

Roger Maybury

Head of Supplier Relationship Management