Case Study: The British Library launches an accessible Shopify Plus store with Smart Cookie Design

The British Library launches Shopify Plus store in 6 weeks with Smart Cookie Design, reaching 90-100 accessibility scores

The British Library, the national library of the United Kingdom, was facing significant challenges with its outdated bespoke eCommerce platform. The system was difficult to manage, caused prolonged downtime, and provided a poor experience for both customers and internal staff. They required a modern, accessible, and user-friendly online store and enlisted the expertise of Smart Cookie Design to migrate to a new platform.

Smart Cookie Design successfully migrated The British Library's online store to Shopify Plus within a tight six-week deadline. The solution included a full integration with the library's ERP system to sync inventory and a strong focus on accessibility, achieving scores of 90-100 on every page. The new responsive and modern store provided an improved experience for the library's diverse user base and a much easier platform for the internal team to manage.

The British Library