Case Study: Point West Credit Union achieves regulatory compliance and peace of mind with Smarsh Web Archive

Point West Credit Union Uses the Smarsh Web Archive for Compliance Peace of Mind

Point West Credit Union, a not-for-profit, member-owned financial institution with an 80‑year history and the third‑oldest credit union in Oregon, faced strict regulatory requirements from the NCUA and FFIEC to reproduce any corporate web page from any day over a three‑year period. Relying on manual spreadsheets to track website changes was inefficient and often inaccurate, creating risk and potential heavy workload if records were requested.

Point West implemented the Smarsh Web Archive to automate capture and retention of its website, ensuring required pages can be produced reliably and quickly. The solution eliminated manual effort, saved time, and delivered compliance confidence and peace of mind—allowing the credit union to meet regulatory requests efficiently without daily administrative burden.

Point West

Steve Pagenstecher

Vice President of Member Experience