Case Study: Bayer simplifies employee experience with Smaply

Bayer simplifies employee experience in 2 phases with Smaply

Bayer faced a significant challenge in optimizing its employee experience, as its workforce was overwhelmed by navigating numerous platforms, managing too many simultaneous tasks, and confusing naming conventions. The Global Employee Experience Team partnered with the vendor Smaply and used its journey mapping tools to identify key pain points and understand user stories from end to end.

Smaply helped Bayer implement solutions including an "My HR Calendar" to provide clarity on yearly tasks and a "one-start-shop" hub to consolidate all important resources. These initiatives enormously simplified the process of navigating tools and resources for employees and managers. The project is ongoing, with a future phase aimed at personalizing the experience based on user characteristics.

Bayer