Case Study: VyStar Credit Union reduces disaster recovery downtime with SMA Technologies' OpCon

VyStar Credit Union - Customer Case Study

VyStar Credit Union, a financial institution in Florida, faced a significant challenge with its manual disaster recovery process. This procedure took over two and a half hours to complete, involved more than 150 error-prone steps, and created high stress for staff while leaving the core database vulnerable to corruption during a failover event. To address this, they turned to SMA Technologies and its OpCon automation solution.

SMA Technologies implemented OpCon to automate 95% of the failover process, reducing it to just a single manual step. This solution eliminated the risk of human error and the associated stress for staff. The results were a 40% reduction in failover time, cutting downtime to under one hour and 25 minutes, and providing crucial shielding for the core database against possible corruption.

VyStar Credit Union

Alex Castanheira

Systems Administrator