Case Study: Frandsen Bank & Trust reduces risk and expenses with SMA Technologies’ OpCon

Frandsen Bank & Trust - Customer Case Study

Frandsen Bank & Trust was facing challenges in managing its complex IT operations, which relied on numerous unmanageable scripts across multiple servers. The irregularities in scheduling and manual processes, particularly for ACH balancing and SQL maintenance, were complicated, time-consuming, and expensive. This led them to seek a solution from SMA Technologies and their OpCon workload automation platform.

SMA Technologies implemented OpCon to automate the bank's key processes. The solution automated ACH payment file validations and handled SQL backup verifications, only alerting staff to exceptions. This automation reduced the risk of manual errors, freed up IT staff for other tasks, and significantly cut managed services expenses. The bank expects its annual SQL managed services costs to be reduced by 75 percent as a direct result of the OpCon implementation.

Frandsen Bank & Trust

Nick Wilcox

Senior Process Automation Analyst